ND Hotel

Location staff and size of rooms were great It s a huge hotel and you only see thT at the reception Otherwise very quiet and personal felling throughout Sir of the rooms were great snd I loved that they have triple rooms and even for four for families

Check in took a while But they were very nice about it and apologetic

Everything

Nothing

Very friendly bar staff

Great staff and location Great Conceirge service Thank you Walter

No water to drink in the room Relatively small room

very nice staff comfortable bed good location

a towel rail in the room and more hangers which came when we asked Did not like the d cor in the bedrooms but amazing building and hugely high ceilings impressive Think lack of air conditioning could be a problem we were just alright during our stay

Nothing to like about this hotel certainly not five star Not worth the money

When we arrived we were told the hotel was full We had requested inter connecting rooms via booking com as we have a disabled daughter but we ve didn t get them The hotel manager said we shouldn t assume that our request would be fulfilled and because of the time we arrived they couldn t accommodate our request After much discussion they gave us two adjoining rooms on the front of Dam square down the street facing the delivery depot for the big department store de Bijenkorf Very noisy all day and most of the night as there was extensive work ongoing in the department store The noise was unbearable with skips being delivered and filled constantly from 5am to after midnight There were also store deliveries On numerous occasions the street was blocked with so many lorries that the police had to get involved Our air conditioning didn t work and we couldn t open our windows due to the noise and dust We reported it to reception but nothing was done The managers and staff were very unhelpful and unreasonable The hotel was so busy they did not have enough staff to cope The rooms were adequate nothing more To say it ruined our city break is an understatement I would not recommend this hotel

Location

No AC in the hotel

close to Wien Hbf

Everything was good The location is the best

I ve booked room with the Launch option The choose of snacks and drinks were very very poor The thinks were not added on time

The hotel was absolutely beautiful Fantastic location and excellent friendly and professional staff

Breakfast was a bit expensive Better choices and prices outside of the hotel