The Serras

The hotel is on the farthest south end of Gothic Quarter VERY easy to re locate after wandering all day Morever the location is on a major street with 4 lanes of traffic and our room faced the street yet we NEVER heard a sound sound proof windows were amazing Nearly all taxi drivers knew the hotel just by us saying Serras That was very nice

Staff was excellent Accommodated every need we had with grace and hospitality Food was excellent Loved the upstairs terrace lounge

We enjoyed every part of our stay Our only recommendation is for a better map of the area with larger print for us older folks

Fabulous service location

Don t tell you that they charge for the only water they offer nor bread at meals

The hotel was in a great location Staff very accommodating and helpful beautiful roof top with music Friday and Saturday nights Must sit up there and have a picture of sangria and enjoy the view I rented a scooter for the 4 days I was there and was a great option Got to see everything The hotel staff is very good Always putting fresh towels and tidying up when we would leave Would definitely recommend

The rooms could have been a little larger

Very comfortable bed and good air con in room Small but nice roof terrace Restaurant excellent

Hotel is quite small so facilities are limited Room rather dark and impersonal Overall difficult to justify price level

So many have praised the hotel so let me get into the quirky little things I liked about the hotel The pillow menu I believe there were 6 7 types to choose from Great for people that like a particular type of pillow Push botton shower This thing should be in every hotel Towels were really soft I really liked them I can put up more but these really stand out for me Big praise to the staff from all over the hotel everyone were top notch very friendly and Professionals

Nothing

Great restaurant lovely personell great Location size of hotel is really nice

Too expensive for room size Paying more than 300 EUR night without breakfast 24EUR p is questionable

Bed comfy Rooms were lovely Customer service excellent Location supreme Staff were so nice and accommodating I can t stress that enough

Everything was great

A simply outstanding hotel and we loved the outstanding check in process a chilled glass of cava is always welcome Rooms beautifully detailed and luxuriously equipped Location outstanding Room serviced twice a day Service at an international 6 star standard Highly highly recommended

The only small niggle is when we tried to pop in to Restaurant Informal for an early bite to eat but were turned away by a snooty maitre d who was just not interested in seating us in an otherwise almost empty restaurant We were slightly dressed down but as guests at the hotel we weren t expecting to be insistently directed to the rooftop bar or the level 1 snack area A disappointing blemish to an otherwise brilliant experience

The bed was super comfortable and the soundproofing faultless

Our window looked straight into the windows of the building next door across a narrow alleyway No view at all although we had asked particularly to have a view of the marina