W Amsterdam

Fantastic hotel Staff is extremely nice

Litery is pretty good same for the equipement of the room verry good tv and cleameless of the room

Enxious room like a prison We hare like in the frabric and verry hard to acces in the room many level

The bar was fab and bed was comfy

The cleanliness of the rooms were appalling moved rooms twice Fresh blood on our blinds and other substances in our next room Gross

Great location great view great design

I was there on a Sunday but the music just kept banging until midnight usually I like a good party but not when I have an important meeting the next day and the music is so close to my room

It is located near to the train station shopping area and all attractions areas

The staff were really nice and attentive the room was very comfortable and the spa was amazing

A typical W very cool and funky but not necessarily that functional

The location and friendliness of the staff

A surprise 300 deposit on arrival plus city tax this should certainly be made very clear for future customers

Very cool decor and terrific location on Dam square Nice comfy bed and great shower v very friendly and helpful staff

We checked into the W for five nights On arrival I saw a stain on the top sheet won t say what it looked like Yuk to their credit it took maybe all if five minutes to send someone to the room and change the bedding Day two we returned from our first outing at about 16 00 to find that our room had been passed over by housekeeping I phoned and was told that they weren t sure they could send someone because they very busy Someone did eventually turn up telling us it was her last call of the day They usually work in pairs but she was alone She did not vacuum the carpet or clean the stucco floor and the sheets were not changed even though I d left the card requesting it Basically she just made up the bed changed the towels and took out the garbage Later I went to reception to complain and was told politely that it s highly unlikely our room had been passed over as they work until six Really So my call was unnecessary I don t think so They sent someone else later to ask if everything was OK Full points for that but 5 10 for the actual cleaning Day four they hadn t provided any fresh towels I had to phone to request them They sent someone straight away but for a five star hotel in a major European capital I don t think it s good enough

luxe luxe luxe

incheck and out check is a disaster