Hotel Roma

Staff were very friendly good location very close to the Metro station

No TV channels in Eglish

Great Location with many attractions in walking distance excellent wifi reasonable breakfast easy underground parking Euro 25 day helpful staff Don t forget to buy a ZTL ticket available in most tobacco shops Euro 5 let the reception handle the registration online sms does not work with a foreign license plate

Noise from the street was very loud even with the shutters closed Normal bath tub in the suite was a disappointment General condition of the rooms and bathroom in particular need some care painting peeling off missing silicone fillings around installations Very small TVs for a suite Not really a luxury feeling

Nice breakfast

Room attendant entered our room last day of our holiday while my dad was sleeping

One night stay in Milan It would be a good base for a few days if it was a bit more reasonable

a bit pricey for the location

They have parking on site very convenient if travelling by Car

Last minute offer

Having to prove i paid on arrival at check out the following morning

Thank you for the upgrade from triple room to family room The room was big tidy and very comfortable

A lot of chaos in the breakfast room We had to wait 1 hour in the lobby to have breakfast Very small breakfast area for 66 rooms There were a lot of dirty plates cups glasses on the tables There where 2 waitress but it did not helped to fix everything on time because there where not enough clean plates cups and other dishes It seems that reception staff is hiding from their guests they have their small room and they where there all the time We asked for the corkscrew but the receptionist could not find it but we find it in mini bar

Location was good close to metro walking distance to duomo The staff kindly upgraded us to suite with a nice view The bed was very comfortable

They charged the credit card I used for booking 13 days before check in Though it was said on the web I was still super surprised that it was not like other hotels that charged you full price on checkin day but no free cancellation allowed before 13 days which was what I understood I did not have a chance to pay with another credit card or cash on site and it brought me a big trouble There was no shower but only tub in the bathroom The furnish of bathroom is a bit old I did not like the smell of towels

Helpful staff and excellent location

Slippers electric blackout blinds

The room looked worn there were scratches all along the walls of the room sink and tub The toilet was stained and so was the bathmat on the tub No chair by the desk but there was a plastic chair on the opposite side of the room The clothes hangers were high up and difficult for me to use I am around 5ft tall But these are all minor things compared to the shower I had Worst shower ever When I first turned the tap on the water came out of the opening of the tub overflow plate which doesn t make sense along with whatever black gunk was in there Lucky for me the drain wasn t working all that well so I had to stand in the tub and wait for the dirty water and the floating black bits to go away before I could try again On my next try I flipped the diverter before turning the tap on There was good water pressure from the showerhead but unfortunately the showerhead wouldn t stay up on the rail I thought I d try holding the showerhead but it was incredibly difficult to use the showerhead while avoiding touching the shower curtain especially since they thoughtfully installed the shower fixture in the middle of the tub After a few awkward tries I finally figured out that if I had the water at half pressure the showerhead wouldn t slide down as fast and I would only be standing in half an inch of water instead of an inch or more The rest of the shower was laborious as I had to keep pushing the showerhead back up and repositioning the shower curtain away from me When I finally got out of shower I saw that my fight with the shower had an unintended consequence somehow there was a huge puddle in the hallway outside the bathroom I was almost in tears at this point I had been travelling since 6am the previous day have just had two action packed days and was incredibly exhausted when I checked into Hotel Romana