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About Your Stay
HeadLine : In Amsterdam (Zuidoost)
Location : With a stay at Ozo Hotels Arena Amsterdam in Amsterdam (Zuidoost), you ll be a 2-minute drive from Ziggo Dome and 9 minutes from RAI Exhibition and Congress Centre. This 4-star hotel is 6.7 mi (10.7 km) from Van Gogh Museum and 6.8 mi (10.9 km) from Dam Square.
Rooms : Make yourself at home in one of the 165 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dining : Enjoy a meal at Grand Cafe OZO or snacks in the hotel s coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special Instructions : If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guest Reviews
Good Bed clean place
There were no many eating places nearby
Interior was really nice
Communication difficulty language barriers
a lot of choice for breakfast
Meal price
Clean hotel with modern facilities and comfortable beds
Cleanness
The breakfast It was to expensive for what you get It was real disappointing I would not recommend that to anyone
Compared with other hotels in the area if you book early rates are pretty good if not it s expensive Rooms are nice clean and modern but a little small and sparse
Some staff were very good other cared not about service pot luck which ones you found Bar often closed 45 minutes earlier than advertised by disinterested staff When a fellow guest wanted to complain about an unrelated small matter the owner of the hotel denied who he was
good location free parking Metro 500 metre from Hotel very good Metro service
The door of the shower was not properly sealed the water came under the door and this area was totally wet The breakfast was not a four star standard e g the scrambled eggs and bacon were cold and there was only one person available in this area on our table empty plates and cups and and glasses were not collected as they should have been
The layout of the room was great
The staff were not very friendly or helpful The location is in a commercial area which would be difficult for guests without transport
The hotel is close to the train station It s about 5 min walk There s also a Mc Donald s nearby and Costa There are bus stops within walking distance but I found it easier to walk to the train station The hotel was quiet I stayed there during term time so not many kids The rooms are of a decent size and they have enough lights plug sockets etc I love the bathroom It s very luxurious
I found the checking in process very time consuming It took 2 members of staff quite a while to assist a group of 4 people who were before me I would have called someone else to check me in but this didn t happen I wasn t apologised to either For some reason the hotel had me down for 1 night less than I paid for and had to re activate my door key This caused problems on the real check out day as I was told I had a balance to pay which wasn t true I would rather stay somewhere else when I next visit Amsterdam The hotel staff were not very polite and their lack of customer service skills was rather disappointing The buffet breakfast was extremely over priced I went into town each day and had breakfast in one of the many restaurants at a fraction of the price For what the hotel charge whether you book directly with them or via a web site I think breakfast should be included or reduced significantly