Heritage Hotel

We didn t use the restaurant so can t comment The staff at the hotel were very helpful friendly The hotel was immaculate Our room was lovely A very nice outside seating area Also we were offered free use of the sauna steam room We ll be booking to stay here again in the future

No bottle opener in room for mini bar but as soon as we asked for one the staff member brought one to our room Very happy with the service

Very clean modern and efficient Five minute walk to the DLR was a plus The front desk was very helpful with directions and coordinating transport for guests

Toiletries in the bathroom were lacking no soap and air conditioning was mediocre

The staff were excellent and friendly

I had no loo roll for two days even after having my room made up for the second night

Lovely hotel and the staff couldn t be nicer Room was beautiful and spotless Easy walking distance to Canary Wharf with lovely bars and restaurants Would defiantly recommend a stay here

Very nice a good mix of old and new

Nothing

The staff were very welcoming and friendly

The massive walk in shower room

The breakfast had been sitting on the hot plates a while so it was all hard and dry and tasteless

I liked everything about property First of all it is easy to find located behind Poplar dlr and close to canary wharf Hotel is luxurious Staff was friendly especially Alexandra The room has everything tea coffee sencor lights phone u can take away w free calls and internet Internet works well Loved everything I got it for great price and value is top

Its noisy I had a door between my room and neigbours and i had very loud ones day and night Also the window wasnt thick since it was street side and ground floor it was noise coming from there too Surrounded by noise pretty much from every side I dont hear it once i am asleep but for people who do it would be a problem

Bed and bathroom facilities excellent

that early breakfast was not possible yet that was included in my stay Would be good if there was a possibility to cater for early breakfast especially for those travellers who have an early flight have to check out early

Beautiful decor quiet location so close to station

Unfortunately a faulty fire alarm was going off from 0655 am Had to go to reception to check all was ok and safe to remain unfortunate early start to a Sunday morning