Millennium Hotel

The location

Housekeeping services are really bad and no initiative Housekeeping did not clean and tidy our room and one of my valuable things has been stolen by the house keeper Also the concierge service is so bad I missed my train because of waiting for someone from the concierge to pick up my luggage from the room and I had to take all my 6 luggage from two rooms downstairs by myself and they didn t even help me downstairs The rooms and the toilets are very old and used they need to be refurbished It s not my issue if the hotel is full and they don t have enough stuff to work in the hotel this hotel was the worst I stayed in London and it doesn t deserve five stars

Location breakfast staff

No wifi Very standard rooms without view

Customer service is atrocious It seems that their motto has become the customer is never right I will never return to this hotel

location staff tv channels

nothing

Location The room is clean spacious with a good furniture and beautiful view Bed hig and relaxing

Bathroom space is small

Great location Very good value for money and quite comfortable

Check in and check out staff seemed somewhat disinterested and on both occasions walked away from a long queue

Fab location large Club room with use of a lounge for complimentary snacks and drinks throughout the day Lovely piano bar Good value

Decor a little tired with an update this could be a great hotel Noisy children in room next door

Bathroom needed updating cleaning

Great location A nice hotel in a lovely old building Classically decorated Very French with lovely furniture and classic prints of beautiful Paris buildings etc Close to metro train stations and the river The room was clean The bed was very comfortable Interior room so no street noise No view either but for an overnighter view didn t matter The price for location and type of hotel was good

The bathroom was pokey and in need of an upgrade Poor lighting Difficult to properly flush the toilet Very high sided bathtub which could be dangerous for people with flexibility issues I almost tripped getting out after my shower If I had I would have cracked my head on the marble sink Not good The room was too hot and the air conditioning didn t seem to work Thank goodness my room was not street side and I could open the window

Fabulous staff

Small hard bed hard pillows