La Suite

The room was nice

The staff where very unhelpful from the start of our trip the hotel just seemed to have gotten worse The room was already paid in full on arrival we had to pay for the room again They said they would refund the booking com payment back in 5 7 working days my work colleague was also staying in the same hotel and stayed in a double room whilst mine was a deluxe double room Their room was much large than mine I found this strange as I had paid almost 50 extra The hotel also turned the water off for most of a day We had an awards ceremony to attend at 6 30 and the water just came on at 5 30

most of the staff were excellent especially francesco was the best he found our jewellery we left at the room and always helpfull fabio also great love with the bathroom with shower jet for toilet location was excellent few step to food and station

almost nothing

Size of bathroom and room

Decor a bit worn and needs updating especially carpet and worn furniture

Pillows were very uncomfortable

clean and tidy

very noisy generator outside window huge argument above us throwing furniture very compact

worth the price

hard to find the hotel sign 2 times that we took a cab the drivers get passed the hotel while looking for a hotel sign

A modern newly refurbished hotel with excellent Stone throw away from tube stations 2 tube stations which will give access to all of London Good neighborhood with plenty of restaurants supermarkets and even a small shopping centre Free mobile phone for use throughout London so one won t need to have local phone line roaming charges

N A

the check in process booked for my wife and paid in advance staff would not let her check in and demanded to see the card I had booked the room in I was 200 miles away and had to provide a picture of my card on her phone

The staff were excellent and so friendly

All good no complaints

Nothing