Excelsior

Free shuttle to the city center a real 5 stars hotel and best in milan

Parking is expensive breakfast could be better

Reception staff and Room and where excellent everything worked and organised and felt secure A very well done to all

Shame the swimming pool was closed

One of the best hotels we ve ever stayed in

The restaurant closed too early

An exceptional hotel in Milan If you are coming to Milan by train it is just across the street from the main station The staff was excellent the room was outstanding especially the bed Great light dinner in the hotel bar

Nothing

There is 5 star thrn there is this Hotel Pure indulgence

Cold eggs

The staff was very helpful and nice Location couldn t be better for traveling in and out of Milano

This elegant old hotel had a major renovation It is even more luxurious than before The style recalls the hotel origins in 1932 but the facilities are completely modern the furnishings first class and the staff take pride in their work An oasis of charm in a part of the city which needs it

It was extremely modern the staff were very helpful and the location was superb I would certainly stay there again and rate this hotel very highly

No negatives

The staff were professional in their attitude to their work and friendly at the same time The quiet nature of the place was so relaxing The spa facilities needed some explanation at the desk as most newcomers would not be aware in the short time they are a guest as to the significant size of that facility

The breakfast service had many staff but lacked direction or systems or both The happy hour was ridiculous as the price of a bottle of wine went from 36E to 60E minimum price and the beer selection in the terrace is wrong Why not have the same beers as down in the bar I could not drink my second beer as it was undrinkable And I am in the wine and food business in Australia But I still paid for all the drinks

Breakfast was great Spa is beautiful

Nothing