Olympia

Breakfast were superb All staff were so very helpful Easy walk to Kensington Shepherds Bush Westfields etc Staff member BEVAN was so so nice and very professional Thank you

Waiting times at check in never enough staff Lifts constantly out of order

Staff was friendly

Internet was slow and got disconnected every few minutes

The staff very friendly and the bed are very comfortabele

the location west kensington is nearest by underground station the room is very small and old mini bar on the desk there were a few bottles of water some peanuts and chips when you remove it from the plateau it Will charge you money So we took a look of it the see the macro s en put it back en there charge it very old shower took us and the staf 30 min To figure out how to turn the shower on very noisy no WiFi in the room Not worth it to have it called a Hilton hotel

The room was cleaned everyday and staff were very helpful Location of the hotel was very close to overground station and is located in a road where a lot of buses pass through

The room was a little bit small and during the festive seasons there wasn t a lot of entertainment in the hotel

Bed and pillows comfy Everything needed was there When I left an item behind and phoned about it it was still there and kept safely until I could pick it up

Shame the heated towel rail wasn t working but they did offer to change the room The wifi was reliable but frustratingly slow

Great location and the staff were lovly and friendly very helpful

Bed was very comfortable Room was cleaned to a good standard and very professional staff We were able to leave our cases all day at the hotel after we had checked out which was nice

Shower wasnt that great but at the end of the day it worked Breakfast was 12 each which we thought was expensive so didn t go considering the various resteraunts within walking distance

Location was excellent bed very comfortable qfuiet room

Breakfast was not good internet kept cutting out

If visiting Olympia the position is excellent no guaranteed parking therefore parked overnight at Olympia which was nt to herendous Railway station just down the road so could arrive by train and save on parking fees Friendly staff very good breakfast No complaints

Too long to checkin Room was not cleaned to good standard Room Service was directed to a mailbox turned off General helpfulness of staff was unsatisfactory