Savoy Hotel

The room was clean but everything looked very very tired The carpet had visible stains and the washbasin had cracks in it the window wouldn t close properly and the light over the desk was leaning against a nearby shelf Around1 30 at night the smoke detector alerted reception of a smoke issue in my room They couldn t call me as we found out the phone in the room was not working so they had to open the door and wake me up After investigation the alarm appeared to have sent a false alarm and it was impossible to reset it The duty staff told me that everything was fine as he would disable the alarm hence I could go back to sleep and he asked me to reduce a little the temperature of the room heating as a precaution against what I had to expressly ask to change my room The following morning reception staff were not puzzled at all by the fact that I had two keys and even after learning of the problem of which they seemed to know nothing none of them thought of apologising for any inconveniences created

Amsterdam itself was beautiful

We booked 2 separate rooms at Savoy Hotel Amsterdam costing around 1000 euros total and each room was infested with bed bugs We confronted the staff on the first of our two night stay and were ignored Upon checkout we showed the staff dozens of bites on several members of our group The staff then took 1 breakfast worth 15 Euro off of our bill Awful service We will not be using this method of booking again and most certainly will not be staying at Savoy Hotel on our next visit

Comfortable staff very helpful and high hospitality near tram just in front of hotel

No coffee maker

Location is not bad

Rude staff very slow and weak wifi connection It was very hard to get invoice from reception Finally I got it after whole day calling to the hotel Thanks for the help to booking com support center I will truly not recommend to stay here Please save your money

It was close to the business area and stuff are very polite Room is ok too

They didn t have an electric kettle so we couldnt make coffee which os a shame Very basic Also the shower head was damaged and had a hole in it so water flow was slow

Nothing except value for money as we stay close to RAI

Everything is very average just good area to stay

Close to RAI good location Not far from airport Tram stop outside

Bathroom was very tired My towel had a hole in it and was very worn and tired

Handing back the key to leave Night staff

Bathroom was dirty Marks on walls food stains Stains on matress showing through TV signal on channels Poor WiFi connection Unhelpful staff Poor breakfast options Asked for a double bed got 2 singles Aircon not working I could keep going give the place a miss needs a refurbishment would rather stay in a hostel

Comfy bed polite staff and nice and quite after a loud busy day night in the city centre

Considering the price paid a room service option may have been nice considering everything closes by 7pm And the only other option to get a quick cheap bite is a tram ride away into the city centre Also breakfast was not included in the price of the expensive room

Quiet and easy to get about once figured out the trams

Too many road works