Hotel Accademia

The bed was very comfortable and a pleasure to sleep in Some of the staff were helpful and kind the young man at breakfast location is alright but not great for the city centre easiest way is to get the number 14 tram east side which seemed quicker than navigating through trains and subway The free Wi Fi is pretty fast and stable which was an advantage Breakfast while basic was good quality

Some of the staff are very poor I went down for Dinner on Wednesday night about 35 minutes before the advertised closing time I was told by a very rude bar maid black hair no name badge that she has other things to do and that if I wanted food then I should have came down earlier She also had the cheek to tell me that in Italy it is custom to offer to buy your host her a drink The receptionist appoligised for her saying that she has to leave early however from what I heard from other guests it was common for people to be told by her that she was too busy to serve them how has management not picked up on this Perhaps that explains why the restaurant always seemed to be empty The room was below what I would expect for a 4 star hotel the safe wasn t secured just lying in the wardrobe there were a few holes in the curtains and some dead insects flies and ants in the room The cleaner was friendly but seemed rushed off her feat You can get a better quality 3 star hotel closer to the city centre for slightly cheaper which is what I would recommend

It was very close to where I needed to be Super friendly staff Excellent room

Everything was fine

This was better than in other hotels beds with great comfort excellent breakfast fresh pancakes fresh vegetable juice different varieties of bread nice cakes in different flavores very friendly and helpful staff

room to the street was a little noisy

Reasonably well located for convention centre and trams to downtown Breakfast pretty standard fare but fine and plentiful

The room was nice the bed comfortable and we appreciated that there was counter space next to the sink My husband lost his reading glasses somewhere so I told the front desk and they said they would watch out for them When we returned 3 days later the first thing they said without me even asking was that they didn t find them Good breakfast also

The shower was about as slippery as water on ice but we asked for a shower mat which the hotel provided the squishy rubberized type There were no grab bars either but I had inquired about handicapped accessibility before we booked so we were ready for this by traveling with a portable clamp on hand grip There was about an 8 inch step from the shower to the floor so we were doubly glad to have that Being almost 70 and my husband having Parkinson s Disease falling is a definite worry These conditions weren t peculiar to this hotel as we encountered the same at the 3 bed and breakfasts that we stayed at

Excelent front desk support and overall staff Water and juice available on reception also gives an even better every day reception Comfortable room

Hair dryer wasn t working properly It smells like burning every time I tried to turn it on

excellent staff very helpful

breakfast and the service offered for this

Staff at front desk really helpful with good recommendations

Breakfast was very boring

Good location of the hotel not far from Expo quite good breakfast

The bath wasn t in perfect status

Tram stop in the front of the hotel convenient direct access to the city center Very good breakfast with option to make own smoothies

Room was pretty cold For autumn weather there could be better warmer bed quilt