Belvedere

We especially liked the reception service very fast and attentive to our needs The first night we spent in the room just above the restaurant s kitchen and it was terribly noisy at night and in early morning We asked to change the room and the rest of the stay we peacefully slept on the upper floor The location is rather close to the center but if you mind walking 10 15 mins take the tram

The main disadvantage is that the room doesn t have the solid door to the shower and the sink is the part of the bedroom so get prepaired to some noises made by the partner But generally it s a small inconveniece

Instead of non smoking room on that we insisted at time of booking we were given smoking one with terrible smell No change was available

Good location train and tram stations nearby clean and tidy rooms

The bed was comfortable room had a good view next to Belvedere gardens

We asked for twin beds and we got king size it was 2 singles pushed together with separate duvets so worked out fine We didn t have any tea coffee making facilities in the room which I consider to be a basic requirement for a hotel room

Room is very clean and comfortable spa area is spacious and enjoyable It is really fast to get to the airport by train

The is no restaurant in the hotel so to get food in the room is difficult to have to ask at the reception to order them for you and them come downstairs to fetch it as it is not allowed to deliver it to the room Most of the stuff is very nice and helpful but some are not

Very nice property with a great location Easy on off local transportation Friendly helpful staff

Window missing in th fitness room

Excellent hotel in all aspects location facilities transport connections to the airport and the city centre breakfast but most of all people The reception staff was absolutely great multilingual competent willing to help friendly welcoming and always ready with a suggestion or a solution of a problem I would like to mention specifically Maria who offered me a ticket for the concerts of the Vienna Mozart Orchestra at Musikverein A BIG thank you Maria The concert was absolutely fabulous and Mirela the Romanian receptionist who welcomed me and offered a simple solution to a simple issue Please excuse me dear if I misspelled your name Thank you girls you were absolutely fabulous and made me feel special Needless to say the rest of the front office staff was also very friendly and helpful but I failed to remember all the names

Wi Fi was on the slow side at times but nothing that bad

sauna

No beverage in rifregirator

breakfast was good

i requested for an empty bowl to be brought to my room on 4th floor as my son wanted to eat some food i had carried with me i was told it will cost me 5 euros if someone were to come up to deliver it i was upset and i told them i just want to use it and NOT take it HOME