The Lodge Hotel

The room was tiny and the window looked straight into another room but there were no net curtains or venetian blinds so we had to keep the curtains shut as did all the rooms opposite The floorboards in the corridor and stairs were very noisy and we were woken up at 6am as the door in the corridor made a lot of noise It claims to be stylish but it s a bit less smart once you head down the corridor to the rooms 15 for breakfast is expensive if you only want cereal or toast many hotels offer a continental breakfast for a lower price

Great service warm welcome and a free upgrade to a small studio suite The whole place was clean well maintained Parking on site and a district line tube station just a 3 minute walk away The area seemed lovely and friendly even when returning after midnight Lots of shops cafe s and quiet bars close to the hotel if you want an alternative to the super facilities offered by the hotel

Limited parking spaces onsite enough for about 2 3 of the rooms at a guess we found a space but late arrivals may struggle otherwise a perfect hotel

I liked the 24 hour reception and staff went above and beyond expectations on arrival to make our stay fantastic

My parents room unfortunately had neighbors who argued and threatened one another all night however their complaint was taken very seriously and a free breakfast was offered which was excellent customer service

Room sizes cleanliness and staff Location

Noise from road No kettle in room Confusion over booking being cancelled but I hadn t cancelled it

Rooms were comfortable if small

Don t eat here Waited over an hour for food after ordering When it arrived it was over cooked and bland

Staff excellent location good hotel very nice

Excellent beds and nice bathroom

Smart boutique hotel walking distance to tube station and restaurants Chic designer interior and plenty of parking

No lift understandable it is an older building but for some rooms it s a bit of a climb

Very clean comfortable and the staff were friendly

It s was clear some of the staff didn t understand what we were saying which made things difficult Especially when ordering food which always turned up wrong and usually cold Burger first night was extremely undercooked Then pancakes were rubbery and lukewarm but the worst was the English breakfast which turned up completely cold Really disappointing as it s a nice hotel The staff are helpful I can t even speak another language so I appreciate most of the staff trying but I think that it is important to have staff in a hotel in England that can understand English properly

Staff were very polite upon arrival Our room although smaller than I anticipated was extremely clean which automatically makes me feel relaxed in a hotel The onsite bar restaurant is fab and I really liked the overall feel and decor of the hotel Would definitely recommend it I also liked that as a genius member I got the perk of having a late checkout free of charge without the 25 late checkout fee