Royal

Location

Chaos at check in room not ready got back bag had not been taken to room no to remote room so small even I was off edge of bed im only just over 5ft Couldn t move air conditioning didn t work this was meant to be a delux double

Very helpful staff

Toilet leaked

Very friendly staff nice room but very small bathroom Stayed in for one night only but would recommended to anyone Very good location very close to underground station Quensway and Kensigton Gardens

This place is very upscale and the staff was amazingly flawless and wonderful

Great location

Extremely noisy

Comfortable bed location

Woken up by banging and drilling from work being done next door When the lady came to clean our room she left a big bag of rubbish in our room that wasn t ours On the morning of check out house keeping wanted to clean our room at 10 15am check out not till 12noon

The bed was very comfortable all the staff excepting one were very pleasant the staff in the breakfast room exceptional

The room was ridiculously small considering it was advertised as a superior double I couldn t find and information on what the hotel offered A tad run down and dirty The area a bit gritty but close to a tube station

Not nice anyway i forgot my jacket in the room and called the reception there is no good response At least you should check for me in stead asking me call back I called back again need to send one mail And also when i was staying in the hotel i put one big luggage in the reception because no need to bring to the room They were keep asking why you need to leave it here When i went to take the luggage again asking me why you need to take your luggage it s totally not comfortable

The room was a little small

The room tea sugar and milk were not refreshed each day