Hotel Royal

right in the thick of things great location for shopping sight seeing or relaxing

Croissants were delicious Restaurant at the top of hotel had fantastic view of cathedral Staff were friendly and helpful and food was good Reception staff were very friendly and helpful with very good English Location was really good near stephenplatz with lots of open air cafes nearby

Probably my only complaint was that the bed was incredibly low to the floor and rather too firm for us Could have done with a topper on top of bed

Staff breakfast and location

Evening staff in restaurant Rude when we walked in to enjoy a glass of wine when the rooftop bar was closed for a private party They acted as if we put them out when we were not eating anything

Location of the hotel is perfect

Bathroom and toiletroom could be together and not separate

Location was incredible perfect for everything Food very good and room comfortable and clean

Staff in the rooftop terrace could have been friendlier and much more accommodating Were quite rude and unhelpful even though we just wanted a quick drink before it closed to enjoy the view on our last night

Location is excellent Staff is very friendly and professional

The bed was hard as a rock First night I didn t sleep hardly at all I complained Housekeeping did an excellent job they made my bed soft enough to sleep

Big room and location Right in the centre of old town 1 2 min walk from metro exit Best hotel yet for getting from train to hotel

Wifi kept having to be renewed No tea and coffee facilities and bad pillows But otherwise fantastic value for money

Nice spacious room with plenty of storage space which is not always the case in city centre hotels Good quality food both at breakfast and dinner Staff extremely welcoming and friendly

More than one English channel on the TV BBC World News this is a very minor grip

Coffee tea facility in room

Location is great

The room could use a renovation