Victoria

Good location albeit pavements are not suited to rolling luggage Staff were helpful and polite

The Hotel location is superb right next to the central station and near all the shops and restaurant

Noisy construction in the Hotel The hotel seems to be going through renovations right now and the the noise will start from the early morning I had a nightmare trying to sleep

The position and the breakfast were great The room service was quick and delicious The staff were helpful and polite except the first girl who checked us in The pool was very cold but nice after a long flight We were given free breakfast for the carpet being wet for the first night The rooms are huge

The beds were very uncomfortable The TV was difficult to use and we couldn t book a movie The first room we had had wet carpet so we were moved rooms to the new section The room was very dark We called house keeping for an extra pillow and a spare doona and were told no pillows and the blanket never came There was renovations going on through the entire building it was really noisy they kept working with drills and jack hammers until 6pm one day I hope they renovate the new section as well because the rooms are very black and red it s depressing

Breakfast was nice and hot Very quiet as we were near a train station beds comfortable Couldn t fault it Best thing my friend that was with us it was her 50 th birthday and she got s birthday card from the Hilton and a big piece of chocolate cake on s slate plate with spot birthday on it She was well chuffed

Nothing really could of done with some more pillows

Very close to gatwich express train

The tap is old and the chrome is gone the small screen to manage lights screen air condition is not confortable

only at last day dec 4 the breakfast was not with level of previum days however the dec 2 and dec 3 had a good level

Great location and very comfortable room

No phone reception which was a problem And no real choice for breakfast

Fantastic hotel with superb staff

Nothing

The location was excellent straight off the train and into the hotel Walk able to all major tourist locations

The staff were polite however on Saturday evening we asked if we have breakfast with our booking they check and confirmed to us that we did have breakfast Sunday morning we provide our room number to the lady before going to sit and she says that we do not have breakfast we go back to the front desk to be told No we do not have breakfast included We were also not the only guests that had been told the same late Saturday evening

My 18th birthday so was really happy with my first experience as an adult