Palace

The Strand Palace strength is its location Trafalgar Square Covent Garden and the Thames are only a short walk away You are also at the cross roads of the London Underground system with access to multiple lines only a few hundred metres away the rooms are clean and tidy and the staff helpful

Like the majority of large inner London Hotels the bar prices are high Breakfast service is hectic and rushed If you book a cosy room then do not be surprised when you get a very cosy room

This hotel has the most amazing smell as you walk in the door

Helpful staff Easy to reach the city center by metro max 20 minutes

I loved the fact that you had a family style room I was traveling with my 3 sisters and I was happy that we all got to stay in one room Adults staying in bunkbeds was unexpected but we are small and agile so it worked just fine The beds were super comfortable We are not coffee drinkers so we can t rate the coffee Our overall stay was superb I would recommend it to others and I would stay there again

great customer service and very spacious and clean

took a while to answer phones at reception but i expect they were very busy more staff needed maybe

Noisy

ABLE TO SELECT A QUIET ROOM

MORE TEA AND MILK AVAILABLE ALTHOUGH IT WAS BROUGHT BY HOUSEKEEPING WITHOUT ANY PROBLEMS WHEN I ASKED

Nothing really The staff were polite nothing out of the ordinary but saying that being polite and apologetic didn t get me a room with air conditioning

The booking confirmation showed that room had air conditioning and a laptop safe safe deposit box It had neither unless you count a pedestal fan that sounds like an apache taking off as air conditioning and the safe was present but had no power looked like it had been broken into and was not affixed to anything All this was compounded by it being the hottest day of the year and the room displaying a sign that we leave our possession in the room at our own risk The cleanliness and quality of the rooms is nothing like the pictures The staircases are a hazard as individual steps are sinking and have not been repaired The beds are not remotely comfortable there are no satellite channels available on the TV as advertised and the cooked breakfast was disgusting grease fest stick to the cereal I only booked the place to be near Euston station but I ve rated location here based entirely on a tourism perspective There is nothing noteworthy nearby if you don t need to be in this area don t be

Situated in an excellent location this hotel with its quirky modernist decor is comfortable and functional The staff are pleasant and the breakfast substantial

We found the bed a little hard and the room decor somewhat sparse minor gripes though

Excellent staff location atmosphere system and a fair price for what it was ETAP meets Penthouse

small room is VERY small as in TINY