Napoleon

Reserved car park space due to staff errors had to park car far away and pay normal price Unacceptable Room service was 25 minutes late

The stay was lovely nothing to complain they upgraded us to an amazing room on the first leg of our stay

only thing was that after discussing and agrreeing with the reception to leave the room by 1 30 on the day they called and said must vacate the room by 1which meant we had to come running and pack up sooner than expected

The staff were excellent and very friendly Nothing was too much trouble Location was perfect

Tv did not work throughout our stay and wifi only worked intermittently This was not helpful with young children

Nicely decorated room very comfortable mattress

The kindness of the staff the location the class

Clean rooms of an older Parisian decor Slept 3 comfortably Access to Metro was very convenient Rooms and location of hotel in a quiet area Staff was courteous

Pricey but then again most rooms in Europe are small but then again did not spend much time sitting around in the room

Perfect location very polite and helpful staff high quality service

Room was small

Restaurant poor

The hotel staff was very friendly and helpful They help me to find parking and kept and item that I forgot in the room which I ll pick in my next visit to Milan Very good location

Rooms are tiny especially the bathroom breakfast room is tiny with everybody sitting very close to each other Limited selection for breakfast but that is the case in most hotels in Italy

Location is OK The best choice is the historical center

The staff the maids start to make up the rooms early in the morning seems like they are bombing the building NOISY The breakfast does not correspond the 4 star hotel classification