International Hotel

Comfortable and clean rooms On site restaurants and room service

Waited quite a while to check in which was not welcomed after a long day Cost of wifi is excessive when compared to other hotels

Not far from the tube station and has Tesco cross the road

Internet isn t free Front desk staff lack the right manner the Asian guy didn t have a good customer relations the way he passed the pen to me was very rude they don t explain anything to the customers Bed mattress is very hard and uncomfortable The room has no fridge Breakfast don t start till after 7 I had to leave early to catch early meeting so I missed breakfast

The location was the only good part of the hotel As well as the lobby

Food was dry and tasteless Beds quite uncomfortable and should be changed Sheets had holes Musty scent in the air Smells quite old No free Internet outside of the lobby which even cheaper hotels provide Everything seems to be DIY or you pay a surcharge The staff refused to help with luggage and simply point to where the elevators are There was overall no warmth

Great location vibey bar restaurant open late with views over the water dock

Everything was bad wifi wasnt working charging port wasn t near bed Reception was trying to tell me to upgrade my room Food was pathetic and the attitude if staff was also bad and disrespectful For room service it was additional 5 pounds Probably the worst hotel i have ever stayed in Not recommend at all

Most facilities

The long queue at breakfast

Excellent

The building and hotel generally in arrival look good The communisl areas were also good and the staff were friendly

Although we did get an upgrade on arrival from a room with no window to one with a window the beds were too hard and the noise from outside consistently noisy through the night which meant we did not get hardly any sleep We paid for breakfast at the hotel as it wasn t in our room rate it was very expensive 13 50 each and the quality of the food and the service was poor We would not stay at this hotel again or recommend it to anyone else

good size room good view

shower didn t work plates at breakfast not clean

Location for the purpose of my trip

The room was dirty and cold raiditor wasnt working