Garden Hotel

Drinks expensive

The staff delivered superb service especially Torie she was out of this world and blew us away with her attentiveness and level of service

Absolutely Nothing

Everything

We took an executive room with mini bar of wine beer water soft drinks and crisps good location for the trams breakfast was included in our rate dry nice

The room was a bit cold and the heating didn t work

Proximity to Kensington Gardens and Hyde Park

Inconsistency of service Staff at concierge desk are very helpful but staff at reception can be unpredictable Inability or unwillingness of staff to control the noise level of their guests after 10 00 pm

The location

Nothing

Everything and it was easy to travel around with buses which I love and many stopped infront of the hotel which was very convenient

Did not have Breakfast

Nothing

The hotel is located in a wonderful area despite is not located in a central position is very close to many attractions such as Vondelpark which is a stunning park and the Van Gogh Museum The tram and bus stop for the city centre are 3 minute walking from the hotel The hotel design is beautiful and the staff is very professional

The room was a very good size and very comfortable and the service staff friendly and thorough Reception staff and porters were extremely helpful and welcoming and there was a very pleasant lounge bar with a friendly barman The breakfasts were very good and I thought value for money The location which was in a pleasant area was about a half hour tram journey from the old town but only about a 15 minute walk from the museum quarter which suited me There were also several nice restaurants within walking distance I shall certainly stay there again

My only complaint was that in the street below my room window there was a staff entrance where staff would congregate presumably to smoke and their talking and laughter could be heard clearly sometimes until almost 2 00 am which kept me awake