Florida

It was our second honey moon And the staff was really very kind and very helpful They even brought a bottle of champagne and strawberries and chocolate at night for us The views to the city of Barcelona are spectacles

In some way the hotel need some refurbishing The chair in the room was almost falling a part the pool was not really hot the table at the restaurant was swinging need some updates

Everything

The more relaxed dining experience on the terrace is excellent

Where to start this time Paying 28euros each for breakfast when all I wanted was a cup of coffee and a croissant The handle falling off the toilet door and getting locked in for 30 mins the staff not seeming bothered when I told them Getting asked for a 30euro charge to pay for an extra 2 hours on room for a late departure when my pregnant wife really needed a sleep at lunchtime This hotel used to be my favourite hotel in my favourite city but it isn t anymore Shame as I have been coming since 2003 It feels like you are less 5 star and more about charging a price for everything

Classic hotel 1925 2003 refurbished Interesting location yet very far from the city Nice pool

Lack of detail focusing Some furniture pieces damaged Missing door in the bathroom LOL and not replaced Pittyful excuse for an outrageous expensive breakfast distance from city forces you somehow to have it

The concierge meet us with the words welcome home thats the way it is a special place with awesome staff

the weather

The view was just the best

Room walls

Bed is huge view is breathtaking staff is friendly and attentive Nice for a few days away from the city without being too far away The rooms are huge and it is def one of the top hotels Ive ever stayed at

Food Its either a super expensive meal or bad room service food Would have liked to see more options for regular prices mainly because its a bit far from the city to have meals away at all times expect paying 20euros each way to the city if you miss the bad timing of the free shuttle Other than that its an amazing hotel

One of the female staff at the hotel probably needs to learn how to treat your customers When we checked in we were told repeatedly that we hadnt pre paid for breakfast and despite showing bills and confirmations they refused to take our word We re talking 100 pounds for breakfasts Once she stopped being difficult and double checked she found that we had indeed paid for it but she didnt apologise until i hinted it Just a totally retarded way of talking to your customer And not the greeting you expect when u arrive at a five star location I will not go back to this place unless they are on some riddic discount where i wudnt care abt service but just use their facilities at a fraction of the price Im sure she didnt even understand how they come across You dont just say no to peoples face repeatedly and question their credibility when they are your customers They overcharge u on everything btw

The hotel was beautiful and the staff extremely friendly and helpful The views from the hotel were incredible Gorgeous pool area with very comfortable sun loungers and towels provided by hotel Excellent gym facilities and Spa Rooms very clean and comfortable Bathroom immaculate and supplied with l Occitane goodies

Breakfast and room service prices very expensive The hotel is a bit out of the way so there is not a lot of public transport and it stops quite early staff were unable to give us much useful information such as times of services Shuttle bus does not start until 11am and only twice a day and not three times a day as described in booking information City pick up at 6 45pm allowing little time in the city if using this service No tea or coffee making facilities in rooms which you would expect in any hotel

Amazing views Fantastic staff

Pillows not feathers Air conditioning not effective enough