Comfort Inn

The location was great Close to trains and restaurants The continental breakfast included in price and really good quality

They gave me a smaller suite I paid for a 6 personso suite It was very noisy after 11pm

Location great Very close to St Pancras Kings Cross

Rooms a little bit crammed

Short walk to St Pancreas 24 hour access

Breakfast very poor Attendant spoke minimal English and seriously didn t know how to cook boiled eggs

Breakfast was brilliant Staff were fantastic friendly efficient We had a marvellous time

Convenient for station Excellent breakfast air conditioning very useful

My room a tiny bit small for two but perfect for me

Good location

The website should clearly mention number of beds We asked for an extra bed and there were five beds in our room which were too many for us We were four

You doubled charged me

the ONLY postitive although don t let this sway you as there were several dozen hotels in the same streets was the location if you can manage noise all night long and a park right outside where the local drink drug collective is held 24 7

not as in photos at all the owners own several hotels on the same street we ended up a good walk away up 3 flights of narrow and steep stairs despite asking for a disabled room for my mother they house homeless people and down and outs in the same building the rooms on this site are only in one building comprising of 5 rooms the chances of you getting what you think you are getting is extremely low it was vile there were mice dishes and cutlery still had stale food on them a cupboard fell on my head a double mattress on a single bed base still charged for a double the shower was rusty and had soap on the screen and the tiles one towel had a mysterious brown skid mark no plug for the sink dirty wall everything covered in dust hairs on all of the sheets and 4 of our pillows only one pillow per person no clean towels one in a dusty bag at the bottom of the wardrobe clearly not washed windows wouldn t open no vent for the shower so fire alarm went off though there was no alarm on our floor could hear it downstairs the staff came in and out of our room without knocking we couldn t lock the room to stop them from the inside windows were dirty and wouldn t open told to clean it all myself by extremely rude staff the owner said if the beds were made then he didn t care about the other issues smelled of cigarettes drunks lay in the street and filled the park outside go round the corner and find another place for a similar price there are a few and save the upset and distress we have had never ever been treated like such a degraded animal no thought even given to our children forced to stay in such a disgrace if we could ve we d have left as soon as we arrived

Great location

The after care I was charged twice for my stay and when I telephoned the comfort inn I was met with aggression I explained on which dates I was over charge and the gentleman Mr Haq told he could only see one payment he started shouting to me when I asked for him to check it again And I was told to send my statement to him These company s are quick to take your money but are slow to do anything for you I then spoke to booking com david who was more than pleasant but still I had to prove to booking com by sending my statement Which is all very well but again I am doing all the work I then spoke to my visa account people then were able to tell me I was being given a refund from comfort inn if Mr Haq had checked properly none of this would be necessary after 2 hours I finally got to the bottom of this My time is very precious to me Not pleased at all