Apollo Hotel

Waited 40 mins for a plate of cheese in their bar I gave up left

everything is good here

soft beds not good for people with back problems

Lovely room lovely environment nice smoking lounge food very Expensive nice coffee

There was nothing not to like

We were fortunate to be upgraded to a perfect room with a wonderful view over the canal The staff were very helpful and friendly

Restaurant staff was great Food and service quality of the restaurant is better than many restaurants in surrounding

1 I visited an exhibition in Amsterdam Rai and I preferred this hotel because of its location I wanted to stay in a canal view room but it was a complete dissapointment They gave us room 152 which is one of the worst rooms for canal view There are 2 trees in front of window and room located in the corner of the building which has more road view than a canal view 2 Heating system was not working you can t heat the room if central heating system s radiator is not working A C system is only a fan blowing air into the room Outside tempreature was 11 14 C which was cold for a Mediterranean person 3 Despite we informed the heating problem nothing happened during our 3 day stay 4 2nd day we returned to room at 21 30 7th June There was a minibar in the room which should have 2 bottles of water refreshment everyday but they were not there I called the room service to buy but room service didn t answer the phone Then I called the front desk and nobody answered as well Also same day towels and bathroom amentities were not refreshed either 5 In addition to above hotel building is an old building and requires a serious rennovation in front desk and elevators 6 There was a construction work in the ground floor they were building a new restaurant everywhere was full of workers dust and construction materials which should be informed prior booking

That Breakfast was not uncludede in the fees like in other places

We ordered a takeaway and reception sent them up to our room so we didn t even have to move

The vending machine within the hotel was very expensive and also the cost for room service was as well

Check in was easy and fast great views from all common areas

internal noise plumbing

The staff was great very helpful and answere all questions and gave advise of what to see and do

Nothing

Room was comfortable Good service in bar Good food in restaurant Manager dealt with complaint

Night manager and night staff very rude Door was knocked on at 2 17am and the night manager and night security demanded to enter our room after reportedly smelling weed outside the room Came in and myself and wife were more or less naked Not happy at all and will be complaining to the hotel head office