America

Good location

The stuff was friendly but somehow did not know their business They tried to charge us 2 3 times for the same things which we paid already and had very poor cooperation between each other Restaurant service very poor The size of the room completely different from what is shown on the web while booking it And they mixed up our reservations

Everything was great the staff the location the hotel itself the room and the service They cleaned our room every day and provided assistance on all issues requested

The bed was ok but a bit old

The internet was so slow it was not usable As a business traveler at least decent internet is essential

Very good location and Very friendly staff Rooms are also fairly larger than other hotels in Amsterdam I m definitely booking again when i am back Breakfast was also very nice with a wide variety Highly recommended

Slightly slow internet and some rooms looking at the tram are a little bit noisy but still a great great place to be

The decor the food and the staff were all excellent

The Hotel is situated in a beautiful historic building in a convenient spot in Amsterdam tourist center

The feeling is that the management is desperately trying to save money and you feel it during your stay The furniture is run down the toilet paper is of the type you find in public bathrooms in train stations there are no complimentary water bottles just a minibar where bottle of regular water costs 5 euros and these are just some small but irritating examples You get the feeling that they are trying to attract visitors with a low price but than overcharge you on small items and services to make up for it This is ok if the price is attractive enough but don t expect a real 4 star hotel

Great location Great staff Massive bed

I got too the hotel my room was upgraded which made my Stay even better

Had too pay another 100 euros when I got their service Charge

Extremely friendly and helpful staff Beautifully decorated the restaurant bar had good facilities Right in the middle of all the action of the city Close to bars and restaurants

nothing

I loved the location of this hotel and the friendly staff

Service in restaurant very slow