Terminus

Had requested place for bike overnight Request refused despite large secure courtyard Bike locked stolen from outside hotel

Whilst slightly tired everything was very clean bed was excellent and extremely comfortable and Air Conditioning worked well and was nice and quiet Excellent value as well and so convenient for the Eurostar

Location and room was nice and spacious

Lifts were dodgy Sofa bed in room was broken and could not be slept on

As a loyal customer of the hotel I received a great upgrade

None

Location was good

Staff behaviour was rude also the rooms were not cleaned properly

Large room compared to the Paris average close to an important station easy access from there to any other point in Paris staff extremely friendly both to us and to our dog We booked this place for two separate nights and asked to have the same room the staff were happy to oblige and this contributed very much to the comfort of our pet who could recognize his surroundings The room comes with tea and coffee facilities a great breakfast a complimentary bottle of water and an exceedingly comfortable bed

Ms Jume at reception told us that we are being given superior room 105 and whatever is in room including minibar is free She even wrote same on my key card Was shocked to see no minibar On questioing her she was not knowing that room 105 was not having minibar Pure misguideing n false promises

location of hotel as such perfect in case of room a the back and not street

room 340 in desperate need of renovation painting carpet bathroom no double glassing so very noisy no refill of coffee cups at second day

A VERY NICE SIZE BATHROOM WITH ADEQUATE SIZE ROOM

Air conditioner in room was noisy and could not be switched off leaving room very cold Even hotel technician could not sort it out

Given the choice of a room at the front of the hotel or overlooking the courtyard Having a bagroom where I could leave my bags until my train departure time