Accademia

breakfast

Excelent front desk support and overall staff Water and juice available on reception also gives an even better every day reception Comfortable room

Hair dryer wasn t working properly It smells like burning every time I tried to turn it on

I liked everything about the hotel we really enjoyed our stay and the staff were so kind to us and they showed us how to get into town it was really nice it was our 1st time in Milan and we loved it I pray that the staff will always be this way they even set the WiFi on our phones for us thank you we will come again bye for now from Ruthxx

Staff at front desk really helpful with good recommendations

Breakfast was very boring

The bed was very comfortable and a pleasure to sleep in Some of the staff were helpful and kind the young man at breakfast location is alright but not great for the city centre easiest way is to get the number 14 tram east side which seemed quicker than navigating through trains and subway The free Wi Fi is pretty fast and stable which was an advantage Breakfast while basic was good quality

Some of the staff are very poor I went down for Dinner on Wednesday night about 35 minutes before the advertised closing time I was told by a very rude bar maid black hair no name badge that she has other things to do and that if I wanted food then I should have came down earlier She also had the cheek to tell me that in Italy it is custom to offer to buy your host her a drink The receptionist appoligised for her saying that she has to leave early however from what I heard from other guests it was common for people to be told by her that she was too busy to serve them how has management not picked up on this Perhaps that explains why the restaurant always seemed to be empty The room was below what I would expect for a 4 star hotel the safe wasn t secured just lying in the wardrobe there were a few holes in the curtains and some dead insects flies and ants in the room The cleaner was friendly but seemed rushed off her feat You can get a better quality 3 star hotel closer to the city centre for slightly cheaper which is what I would recommend

the noise outside was quite loudly even though the windows were closed No ventilation in the bathroom Nice hotel

Good breakfast very good attention by the staff very clean

We went to the Milan Expo so the location was perfect quite close to the city center also with the tram

Slightly noisy at night but of course the city was quite full because of the Expo

the staff were very good and always helpful very near to tram and bus stops

lack of facility s in room I e no hot drink making equipment in room and few hotel facility s

It was very close to where I needed to be Super friendly staff Excellent room

Everything was fine