Roma

The hotel is in a beautiful neighborhood very close to Duomo It is about a ten minutes walk to Duomo I loved the Manhattan restaurant which was recommended by the gentleman who was on night duty the day we checked in

The hotel has potential to be beautiful The suits are nice However it is not well kept They need to renovate and repainted the walls Housekeeping does not clean at all there is mould around the bathtub The carpets were dirty with animal fur I had allergies for the entire stay When we checked into the room my allergies were immediately triggered I was sneezing uncontrollably then I noticed fur I called reception and mentioned the state of the carpet and that it needed vacuuming immediately The man who was sent do it was so angry and rude and just did a bad job making us feel like he was truly bothered by our request Oh they could not give me an iron when I I asked for one one evening It did not feel like a 4 hotel Only friendly staff at reception were the gentleman when we checked in on the evening of 2 September and the one from the morning we checked out on 6 September The gentleman who called our taxi and helped us load our taxi was friendly Pity i didn t take their names down The others throughout our stay were unfriendly and impatient

We were upgraded to a junior suite which was furnished with attractive antique furniture and good quality modern art

There were a lot of problems with the bathroom perhaps explaining why we were upgraded No water came out of bath taps plugs in basin and bidet didn t work unfilled hole in tiles loose metal plate below bath taps

size of the room location staff

breakfast not good the bath room door in room no 437 was not fixed properly the water was going out side into the corridor

when we asked more quilt they wanted to us to go and take it one morning mozzarella finished and in the next days there was no more cheese

Good location and very nice hotel that looks more of a small house

Very close to the metro station nice neighborhood lots of restaurants and shops nearby very close to UNIMI a very nice historical building Also Duomo is in easy reach Staff is helpful about personal requests

It s placed near city center and the metro station is just few steps away

Nothing special Just a place were to rest Not very clean small room everything cheap and weared from carpets and furniture till the tv set It s hardly a 4 stars

Good quality hotel walking distance of city centre Upgrade to suite was appreciated

Clean no1

Small hotel but nice

Very good location 5 min walk to Duomo clean good value for money

Hotel definitely needs refurbrishment the furniture and bathroom were full of some scratches and stains the heating was on and there was no control of temperature and I woke up in the middle of the night because of heat called to reception the person who picked up was obviously very annoyed by my call and promised someone will come in the morning to fix it but noone ever came Had to wake up and open the windows every 3 4 hours