The Grand

The location for our needs it couldn t have been better

Very friendly helpful staff Location excellent for all tourist sights in Amsterdam

Had to leave

Very comfortable stay Excellent value for money

Could have had a better view from bedroom

Lots of use of modern technology the machines on each floor to get water and ice guest lockers rooms on each floor where you could get extra supplies and amenities the available DIY guest laundry room

Furnishings in room were a bit worn and tired Bed sheets or mattress underneath had a few stains but in fairness they were clean I did check with a small UV light I carry with me Also in fairness on the sheets I did not complain as it was pretty minor and they were clean If I had complained I suspect the staff would have addressed it Also didn t like that I had to use stairs regardless of the direction I approached the room not bad without luggage but if you have luggage in tow it would have been nice to have a ramp in at least one direction The technology for the TV was overall great but I would have liked the ability to sign on to my own social media accounts such as YouTube in order to access my own playlists

Location

None

The room was very comfortable

You need to swipe your room key to use the lift this was not explained at check in

We loved this hotel it was perfect or our trip as it was so close to everything we wanted to see

Location was great and reception and bar lovely

For the price the rooms were standard nothing wrong just nothing special and at the weekends not all room service available

location

no fridge seating area like an office nowhere comfortable to sit and relax no bar restaurant available

The location was excellent and the hotel was very good value for money