Central Hotel

Air conditioning Clean room

Need more socket outlets

Fantastic Hotel with beautiful rooms Everything was exceptional

Location

Hairs in bed were the sheets ever changed and in the bathroom Floor carpet really dirty Shower lower than my head I am 178 cm Single traveller and got two twin little beds

From the moment we arrived we were made to feel valued and cared for From the valet car service to the fact that we were upgraded to the most beautiful penthouse suite because it was my birthday The bed was sublime the breakfast was excellent and every single member of staff that we came into contact with was attentive and friendly nothing was too much trouble We left feeling rested revitalised and refreshed In a nutshell I would say that the comfort of this hotel is incredible but what really makes it exemplary is its exquisite care and attention to the client Auguri to the management and all the staff We hope to return very soon

The hotel is very conveniently located near Milan s Central train station which was the primary reason we chose it The hotel initially seems a little tired and dated but the staff were helpful and friendly and the rooms were clean and comfortable Showers in particular were excellent Breakfast was included in our room rate and was very good

Although we chose the hotel for its location the area around the station is really not very nice and we would not have liked to walk through it at night with our children There are lots of young men hanging around outside and there was some police action when we were walking back from the underground station after visiting the Duomo

Good location near trainstation and subway Nice breakfast Very friendly staff

Our particular room was noisy and the shower did not work properly

Very pleasant surroundings breakfast varied and delicious staff very pleasant

A few things missing only one plastic glass in the room only one towel each difficult if you want to wash your hair we had to ask for instructions to use the safe no instructions on how to turn off the noisy fan at night

Breakfast was excellent We had issues with the air conditioning in our room and we got the suite which was large and comfortable

We asked for an iron board multiple times and never got it

Staff very helpful and accommodating printed tickets and important email information for us with no charge Agreed for us to keep the room until 3pm with no extra charge Looked after baggage till time to leave free of charge Fresh fruit at breakfast good selection of food at breakfast Air con good bathroom was great lots of hot water and lovely towels Great location

Only one spare pillow some cleanliness issues tops of dado rails and tiles in bathroom would have improved score to excellent

Classic old Italian style decor

The staff were extremely unpleasant particularly the reception staff rude slow and unhelpful The waiter in the restaurant was good though Breakfast ladies were completely sour fancy having to serve English speaking people at breakfast in a tourist hotel