Knightsbridge

Rude and dirty staff and servieces

NOTHING

THE ELECTRIC POWER STOP MORE THAN 4 HOURS IN THE NIGHT

Location location location

Location

Small room and bed

Location and prices

Room was to hot while at booking com it shows that there is an A C I called the reception asking them ether to fix the A C or change the room they said in winter the A C dose not work open the window I said the window is sealed it is not possible to open it he said yes you can I said no he said yes I said okay send some one to open it after that they find out that I m right the window is sealed the things is I don t know why they don t believe me while checking out I said to them my stay wasn t good I couldn t sleep last night they said the hotel management will call you unfortunately till know nothing

Location was excellent Staff very helpful and friendly

I enjoy this hotel since the past 32 years probably its time to renovate the rooms furniture Otherwise all is great

Location only

Room

I would never stay in this hotel i stay here with my sister for my birthday The bathroom are so small the bath is 3 feet We ask to be moved and was told they would have a twin room available the next day We pack up the next day around midday we rang to be told it not ready We came back at teatime and was given the same size room and bathroom Then I rang again and was given a room with a double bed but the room and bathroom was normal size so we took it So we taught our troubles were over I order room service I order chicken tandoori sandwich and fires with out bread price around 13 pounds The food came just as I got out of the bath took the food and sign Stating to eat the fires were covered in salt and could be eating and the chicken just wasn t good The door rang again and the staff member told me I can t sign for my food I must pay cash I informed him my credit card details are with the hotel No must pay cash I was stand in my towel he ask me for 28 pounds I just gave it to him with the tray explaining that you couldn t eat it anyhow Within a half hour of eatting what i did i was throwing it up The next I talk to the manager and he was more worry about the food then me He informed me it would take a few days to find out about the food and wry it made me sick I was leaving the next day The next day as I was leaving I was given 50 pounds and was told I would be emailed in a few days but no email I have stayed many time in their Mayfair hotel and have loved it It is one of the worst experience in a hotel i have ever had Don t stay here

The staff the rooms the food

Good location and staff very friendly

Rooms were basic enough