Thea

Absolutely everything Excellent room friendly professional staff lovely breakfast buffet all in all a perfect hotel

The only thing that would make it better would be if they opened the hotel bar during August so you could a drink when you return on an evening

Kitchenette was an add on

Charging of Euro 30 per day for an upgrade as we needed an extra bed for my son of 8 which was clearly mentioned at the time of booking

Location is perfect

Separate small bads instead of one king size

quite very well positioned spacious room well equipped room

Wi Fi is so slow it s not usable Couldn t load a single website or app dated look

The bed in general especially the mattress exceeded the comfort usually found in hotels by far Great location in residential neighbourhood near U bahn Spacious room with shag carpetting

The hotel felt as if it had known better times but for 70 a night the value was quite good Distinct lack of oomph in the tiny pillows Breakfast option way too expensive to consider Not a problem of course as this is Vienna plenty of bakeries coffee shops and stores nearby I was unpleasantly surprised at check out time when the receptionist asked me how I wanted to pay despite having paid up front with my credit card when I booked this room via booking com At that time a charge reservation was duly made by the hotel but apparently they let that reservation lapse by the time we arrived ostensibly because they felt the need to verify that I actually owned the credit card I paid with Luckily I did carry my credit card with me but as I am not in the habit of doing so to minimise risk I use the card exclusively for foreign online internet payments this felt like a shady thing to ask for a reputable hotel The receptionist wanted to use a terminal to validate the payment at first but as I do not normally use this card physically I use Maestro bank cards in the EU the terminal could not be used because it asked for a PIN number which I don t even know or care to know She resigned to accepting the credit card as is in the end but this episode left a sour note at the end of an otherwise excellent stay Cordial if you respond to this review please don t include the boilerplate thank you text you use in every other reply rather directly address the issue at hand

Excellent hotel with wonderful staff and in a brilliant location Comfy clean friendly we will definitely return The staff attended to all of our needs the room was spacious and clean the breakfast was great and the kitchenette well stocked and perfect for our needs Thoroughly recommended

My parents and I stayed in this hotel many years ago and liked it very much This time was no exception It s a 5 minute walk to Rathaus and 10 to the university and city centre Perfect for concert goers as Vienna concert hall is only a few subway stops away Staff are very helpful and lovely The hotel is nice and clean and each room is named after actors and directors who had links to the theater and the hotel in the past

I would add a small bottle of wine to the fridge The room has a small kitchenette and cutlery would be great Breakfast could be cheaper but otherwise all good

Helpful staff great location

Not good for one year old She was touching and pulling everything not hotels fault just avoid if your child it s still at this age

All things here are good

Good location

No parking paid parking very small room not valued for the paid money