Park

Price was acceptable when compared with other major Hotel Brands in the location

Breakfast should be included in the room

Marriot s Internet policy is pathetic

Close to train station restaurants museums Accommodating staff

Old tired dirty hotel

Staff friendly and helpful Rooms very clean and comfortable Breakfast good selection but room very hot in basement and could benefit from air con

Breakfast room very hot needs air con

All but one staff member we encountered was very hospitable It was unfortunate because she really gave a negative impression on such a nice hotel I would return for the service we received from the other staff

Nice room and good location

I was given a room on the top floor and was not made aware by the reception staff that very noisy works were going on above me to extend the hotel upwards There was noise when I got into the room at 5pm and an unbelievable racket commenced at 8 in the morning so much so that you could not stay in the room The rooms on the top floor are not fit for occupation under these conditions and should be not made available or sold at very discounted rates There is also no natural light into the room due to a canopy over the central atrium so it feels like constant night time when you are in the room

Room was clean and modern

The bathroom was ridiculously small it was like walking into a cupboard There were no amenities just squeeze bottles of liquid soap in the shower and sink This doesn t seem appropriate for a four star hotel The toilet didn t look clean and there was hair in the drawer The bath was high and it was difficult to get in and out to have a shower We were expecting some luxury and got a basic room We waited 25 minutes to get a soft boiled egg made at breakfast and an omelette which wasn t even cooked properly We were very disappointed in this hotel as we were expecting some level of luxury due to the price we paid We didn t get this at all At checkout we weren t even farewelled or asked how our stay was

The facility is clean and this is the only advantage over there

It is far most of the staff are not friendly or helpful Internet was down several times Phone was out of order Rooms are very small It is not value for money Disadvantages are numerous to count

Room was wonderful and cosy everything was spotless Location is 10 min walk from museums so close enough to attractions but out of the hectic city centre which I found perfect