Comfort Inn

Great Location near to kingcross Hotel was nice and comfy Our was 2 room with 5 beds so were very comfortable

Bathrooms too small

Central location good Not too far off a main road but far enough Very easy from Kings Cross Station Breakfast room very clean with good choice of continental style breakfast Didn t use the in room kitchen facilities but would have been handy if staying longer Room clean with all the essentials if rather squashed in Kindly stored our bags after check out for a few hours

Room very small barely enough room to walk round bed or put ironing board up Noisy as room at top of stairs leading to breakfast room no chance of a lie in Didn t like the way I was asked for photo ID on arrival as a UK citizen I don t routinely carry my Passport in the U K or my driving licence if I ve travelled by train Didn t like the insinuation that I should carry it at all times but on this occasion they would overlook it I had paid in advance by credit card and had that card with me

the cleanliness and location

being in the basement

location

we were given a basement room smelly bathroom noisy from 6 am service team 2 cm gap a the bottom of the bedroom door could hear the tube passing under

Far too small Awful breakfast

Absolutely nothing rude arrogant people who run a complete dive should be shut down

Firstly we arrived outside the hotel with 2 young children age 6 4 our youngest being austistic we were locked outside of the B B no one was at the reception and we were locked outside for over half hour no one answered the door or phone which made us increasingly upset as we didn t have anywhere to go and had to battle with our children and loads of baggage as they tried to run towards the road When someone finally arrived to let us in as apparently she was elsewhere at a sister hotel and left this accommodation un attended We were then put in the basement which was awful It was small and did not appear to have an adequate fire escape Our window handle was broken and led to a disgusting area which there was no way we could have escaped from the the even of fire and the fire door outside our room was also locked with a combination lock which we had no details for In addition the fridge in our room was filled with someone else s half eaten food which was disgusting and there was only 1 towel for all 4 of us in a family room to share when showing We tried to complain to 2 members of staff who said they could not help us and would get a manger to call us but until now they have now This hotel is a disgrace and should not be advertised on booking com When we complained they had the cheek to offer us 25 old our next stay with them As if we would ever stay in the hell hole again We would STRONGLY URGE anyone reading this to book ELESWHERE there are some lovely budget B B s in the area such as premier and some other guest houses on the same street DO NOT STAY in a place which treats its customers like animals Awful disgrace and will now be reported to trading standards

Great location and really good value for money

None

Location if you need to be close to St Pancras KX

I was told breakfast started at 0630 In fact it didnt start till 0700 I was told bedroom had a window i was in basement room and it had a piece of glass in wall It wasn t a window The quality of bed linen was poor very poor synthetic duvet and ynthetic pillows

Great staff attitude good location

Couldn t find fault with anything really

Big rooms great breakfast