Excelsior

Breakfast was excellent lot of choice and fresh smooties nice staff

Very clean hotel professional and polite staff and very comfortable bed everythings works digitaly by touch features Amazing hotel must try Also there is a car that takes you to the shopping center free of charge compliment of the hotel

There is no variety on breakfast few kinds of food

Great rooms very comfy bed very friendly helpful staff

We were missing the in room food coffee cups etc this time around

everything

nothing

Fantastic room and restaurant

The shuttle service to the center They have 3 Maserati Quatroporte for guests

A great and we ll balanced renovation turned this historical beautiful building into a luxurious comfortable and updated hotel

3 nights in a row the roof bar was reserved while it should be available for guests Dunno if it was the exhibition traffic but the service at the ground floor bar and during the breakfast wasn t up to the hotel standards I d expected

An exceptional hotel in Milan If you are coming to Milan by train it is just across the street from the main station The staff was excellent the room was outstanding especially the bed Great light dinner in the hotel bar

Nothing

Terrible terrace bar

I enjoyed the location and the attentiveness of the staff Everyone was very accommodating and the experience was extremely pleasurable I will become a repeat customer

I thought it was very distasteful to be double billed without notice I paid in full through Booking com upon arrival to the hotel and they placed a 500 hold for incidentals At check out I was refunded the difference of 500 and credited for the full amount of the room being paid in advance After arriving home and checking my account an additional charge of 1171 39 was placed on my account without notice It was a huge inconvenience but the issue was resolved within 24hours