Maria

The breakfast was very good good selection Really nice rooms and bathrooms The pillows Nice gym Water in the mini bar is included Staff is nice and helpful Tram stop is just one block away About 10 min walking to Doumo

They tried to charge my card for the whole stay the day before even though we were supposed to pay at arrival We didn t get rooms next to each other even though we had requested it several time and in advance They changed towels even though they were never used Their environment policy says other Breakfast area is too small so it easily gets crowded We had to ask for refill in the mini bar

Location perfect close to the Ring main shopping street subway station Big room Very good breakfast Fast Wi Fi Nice staff

Centre location and quiet

No restaurant meals

Very tasty food

The stuff on reception is not very friendly

Great location good lobby cafe and restaurant

Late access is challenging need to ring a bell and wake up the security guard Rooms are kind of small and do not have sunlight

Location is very good close to underground system and to the Museum Quarter Rooms are very quiet

Breakfast was good but would have preferred more options or different items on subsequent days

The room was spacious the bed was a perfect sleep there was air conditioning it was quiet the breakfast was a great variety of fresh fruit baked goods cereals eggs etc The staff was very friendly helpful and gave great tips of where to go

We only spent two nights I wish it had been longer

Everything was in middle nothing extra nothing low

As i told no directions about usefull things we could use And complet price was 217e not the price i saw on this site and we used parking bonus on it

Staff were always friendly

The first shower leaked the second shower had hair in it and the third shower was an upgrade which we had to pay 30 extra a night for We didn t want to waste our time looking for another hotel so we agreed to the upgrade The receptionist seemed intent on the fact that she had done us a big favour by giving us this room perhaps she forgot that she was charging us for a room that we would not normally have booked if the standard room had been clean enough We asked at check in about the gym and they said it was downstairs We found out later that it was being renovated and the equipment was in pieces so it could not be used We booked the hotel for the gym for health reasons and would not have stayed if we d known This information should be on the website The air con makes noise all night clicking on and off every 40 seconds or so It can t be switched off we asked at reception and were told that it s the same in every room The place is rather strange no sense of luxury despite the high prices 159 a night plus 30 for the upgrade plus 30 for parking The so called junior suite had an exercise bike next to the bed which seemed really odd and the pale colours make the room feel dated although the bathroom is nice and modern Breakfast is quite basic with terrible so called American coffee Seating outside is limited and cramped and the wicker sofa chairs outside are extremely uncomfortable There is an outside restaurant area but you are not allowed to sit there for breakfast which makes no sense as people usually prefer to sit at a table while eating We checked out early after 2 nights The whole package failed to fulfill our expectations

The staff were incredibly friendly and helpful This is a lovely quiet hotel just between the museums quarter and the Spittelberg Christmas market and so only a few minutes away from the fabulous Hofburg palace and complex the Parlament building and so many other architectural wonders Highly recommended

Follow the address Kirchberggasse rather than the location as it appears on googlemaps which fooled me into thinking the hotel is on the next street along