Hotel Mozart

Toilet was good

Room so congested like conventional lodge

The breakfast was very good and the hotel had an overall pleasant feel

The room was small and quite dark especially as the aircon didn t work very well so we had to keep the shutters closed

Excellent value Nice neighborhood You can see that they value their customers My best stay in Milano

Car parking is another company little far and I didnt like that I had to leave the car key

Good location with excellent transport links Very nice reception staff Extremaly clean rooms comfy beds air condition and beautiful views basically very nice rooms Good breakfast with great variety of dishes

Staff in the dining room were a little rude Tiny and very slow lifts

The staff is rude They could not get money from my credit card while I was checking out and rudely told me that there is something wrong with my card I talked to my bank there was nothing wrong It was clear that there was something wrong with their connection But they rudely insisted I kindly asked them to call their POS help center they did not Just did nothing to solve the problem So I went to the nearest ATM and get some cash to pay using the same card Then while I was waiting in the lobby for my taxi I happened to hear that they were doing the same to another customer So I intervened and told the customer that there is nothing wrong with their card But they sent him to the ATM as well And the staff did not even care to apologize They might be doing this because they needed cash right away I do not know The hotel itself is definitely not 4 star in the UK US standards 2 star it is Beds are like wooden hard pillows are 2cm high the shower handle is fixed and half of the water goes outside WiFi keeps disconnecting and very slow staff throwing garbage at 2am making noises no chair in the room to sit on the desk just an ottoman no toothpaste old shower curtain with stains on it no TV channels in English apart from a couple of news channels like CNN and BBC smelly towels etc

Clean calm helpful staff

Far away from city center We don t safe at nights in this neighborhood Breakfast is above Italy average but not so good anyway

Near to metro station

Breakfast is same everyday staffs eho are working to prepare breakfast seem they been swearing never to have smile face hard to communicate with them specially if you spoke only english Housekeeping know only hoe to arrange the room but if they saw rubbish in room they leave it as its without moving

Great breakfast Reception guys all very kind and helpgul They kept us the parking space and gave baby crib wich was very good Also allowed us to keep the luggage for free until evening All very clean and modern Good and quiet location just in front of a metro station but not certainly easy to get to Doumo and attractions area

A little bit pricy especially parking At the beginning they gave us a smoking room we had asked non smoking but then they changed us kindly Room was a little bit cold

Very convenient for our needs Close to metro station and not too far from the main sites if you like walking

Very close to P Gerusalemme Metro station which made out travelling easy Quiet place nice big bed stylish A shoe polishing machine with brushes run by pressing a button positioned by he lifts very handy to use on your way out

No place to leave towels to dry just one hook in the bathroom the same with luggage just one narrow luggage shelf Only plastic little cups supplied for hot drinks in the room Breakfast was very traditional being vegan I found I only had some fruits and tomatoes to eat