Bellevue

We were at this hotel three years ago and it was really good But this time everything has changed Breakfast is complete chaos No cups tables not clean obviously understaffed You have to ask for soap toilet paper tissues and even teabags The quality is equivalent to a two star hotel or lower We visit Vienna frequently but don t offer us this hotel again never again

Very helpful staff Large room executive Good bed Not that close to centre walkable 25 mins but well connected especially on tram D

Hotel was too hot WiFi slow and not seemingly working in all rooms Pillows too large Asked for double and had two singles joined

Lovely large rooms clean and good beds and bathrooms Great setting for breakfast in the dining room

Fresh coffee rather than coffee machines would ve been nice

The staff was lovely and very helpful Breakfast was excellent The beds were comfortable and the room was lovely Our bedroom had windows that open radiator you can control yourself and heavy blackout curtains Very nice newly refurbished bathrooms

The bathrooms have no hooks to hang used towels which was slightly inconvenient We also had some problems after our first night with the cleaner obviously not being aware of what their job entailed the hotel only opened three days earlier so I expect this will improve The big pillows in the beds are lovely for sitting up to read or watch TV but I would have welcomed smaller extra pillows for sleeping to be made available as well

A very nice hotel in a convenient location for the trams Also within walking distance to the centre if you enjoy walking which we do Excellent breakfast Lovely big room and comfy bed

The room was very neat and clean and the breakfast was great The hallways were quiet and concierge service amazing A big thumbs up for the guy that assisted us though he was just a mere 2 weeks on the job

The one lift s door did not close properly on the inside and there were no sign on the door to alert the guests in the hotel about it

nice location very close to Metro station Mr Petros was kind enough to give us all the information we need He is excellent

The breakfast compare to the value could be better but generally everything was ok

The hotel is right next to the Franz Josef train station near a U4 metro station aprox 3 minutes walking and a D line tram station which goes in the centre There are some shops a Billa a DM some smaller shops and a few bars and restaurants near It is a good area in my opinion not very close to the centre but it s a nice area Our room 421 was big clean and quiet There are coffee and tea making facilities in the room The staff is very helpful and friendly The breakfast was plentiful

The only thing that bothered me was the kitchen smell that was present all over the main public of the hotel I mean it was bad so bad that after breakfast on Sunday my clothes and my hair smelled of food It s a ventilation problem I think They should do something about it because the hotel is very nice But the smell of fried food is not a pleasant lobby perfume

The breakfast was nice and we got a free upgrade The staff was nice and helpful

Nothing much

Very helpful front desk employees Near tram and metro stations Near to nice and not expensive food shops

There was no garbage basket in the room They did not put new tea or coffee bags every day in fact last 2 days of my stay they did not put any