Stern

Room clean and comfortable staff friendly breakfast so so good value lunch

Good location convince car park facilities

My room was a bit small still happy

Really nice staff and convenient palace just 3 mins to underground and 4 stations to Oxford street Very great

Room is tiny

So me and my wife stayed here during our Europe backpacking trip We reached at this hotel at 7 30 AM and requested for early check in Rooms were available but receptionist told us that housekeeping starts only after 9 00 AM So we had to wait and we got our room at 9 30 AM std time for check in is at 2 00 PM It was a very nice and cozy room It is little far from City Center Dam Square but connectivity by Trams is very good We could reach city center in 25 minutes We enjoyed our stay at this hotel

All was OK

All was OK

Cleanliness excellent breakfast very good stuff always helpful excellent location in the terms of public transportation

The room was tiny but it did had everything I needed

see previous reviews this last one was written after third stay here during same trip good food staff accommodating allowing us to store bike boxes for free for two weeks easy access to barcelona by bus and could have used the metro instead if wanted to walk to the stop 20 mins away

hotel is in the middle of an industrial park so you are stuck there for meals unless you go to barcelona staff is very slow often waited 10 mins to be acknowledged at the restaurant or cafeteria sign on AC tells you not to touch it ridiculous as room was consistently very warm and leaving windows open was way too noisy

loved some of the staff Louie was wonderful and helpful I also liked the other late desk concierge his name He was black and really helpful when i had dinner delivered Also breakfast was amazing BUT they tried to charge me extra as this was included IN ROOM FEE RATE

The Russian German female MGR was terrible and cold and downright Gestapo like zero pleasant THEY OVERCHARGED Me on room nightly fee waiting for that adjustment TRIED to charge me for the two morning breakfasts this was to be included and also my POINTS to my BEST WESTERN member card the Russian MGR balked at giving that to me then agreed HOSPITALITY from her and customer service was not pleasant Leak in the room from rain which did stop but

Nice and cleen

Only that is far from the public transport

Location excellant Staff very helpful Felt totally relaxed and comfortable throughout stay

All was fine