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About Your Stay
Guest Reviews
Wonderful location in quiet neighbourhood with good access to nice high store and tube
Staff were great and gave excellent recommendations of places to visit and eat First class service Room was perfect for all you need when visiting the big smoke Location was perfect with three stations close by A few minutes walk from Kensington gardens
rooms were clean and newly refurbished Staff were welcoming and helpful
The room was small and the bathroom very small
The location
Basement room
location
my room 11 was extremely noisy on street level with no adequate isolation and street light came into the room
Friendly staff very clean room and hotel and the breakfast had a good enough choice
The standard double should not of been sold as a double The room is very cramped so cramped the double bed was pushed up against the wall meaning my husband had to climb over me to get in or out of the bed This is not good when needing to use the loo in the night The room was most definitely only big enough for a single bed
We stayed in two different rooms because we we had another person join us later in our trip The first room was a basic room with two twin beds put together It was small as expected in Europe The second room was a family suite room and it was amazing I loved it Spacious and beautiful I wanted to stay there much longer just to enjoy the room Staff was very friendly and so helpful with all kinds of information to make our stay in London wonderful
The standard twin room is really small
Very good location 10mins walking from Hyde Park Close to Bayswater and Queensway metro stations Very confortable mattress Rooms are not enormous but fair enough for 2 people Everything was clean Personnel was very friendly and helpful
Basement room nr 5 you could hear the elevator machinery all the time consider Breakfast room is located on this floor so very big traffic of people from 7 30 onwards Door of the room was not perfectly fitting so it made noise slamming all the time people would open and close outer doors Breakfast is ok but depending on the time you might need to wait for some minutes before you get a seat we were lucky and did not wait any morning
Receptionist was very friendly
At breakfast the staff turned the light off because they wanted us to go which was very rude
Decent hotel single room was quite small but it was a large bed and I don t need much room anyway it was value for money and I have no complaints at all about my stay Nice to be able to run 400 metres down the road and be at Hyde Park If I need to stay over for work again I will be looking out for this hotel
No door on the shower but loads of hotels do this in small bathrooms so it s not a criticism of this specific hotel just a general gripe