Savoy Hotel

Staff very helpful

The bathroom floods when someone is taking a shower It puts people at risk of slipping Water marks on the floor so must have always been the case

very disappointing in every way

The staff was really friendly and helpful

The toilet had a muddy smell The room had no proper ventilation and the minibar was empty

The lady at the front desk was so lovely and helpful The number 12 tram stops right outside the hotel And to get the Center of Amsterdam is not too far of a walk alternatively you can walk about 500 meters up the road and catch tram 16 or 24 both these trams go to Amsterdam central station as well Rooms we clean and beds were comfortable We really enjoyed our stay

Ideal location for the RAI

Very hot and stuffy

Was surprised by a charge for the break fast

This could be a boutique hotel but it is so poor that it hardly deserves one star Definitely not 4 stars as listed The worst thing is the smoking Althogh it is announced and postered a non smoking hotel and in the lift there is a warning of a Euro 250 penalty for smoking or using drugs in the rooms or public area the hotel smells of smoke mostly pot The room was smelly and our sheer luck was the good weather that enabled us to open the window especially at night during the day we were out and had to close the window The roof of the second floor next to our window serves as a smoking area and cigarette butts are all around What about the declared penalty The room itself was okay Small it is Amsterdam but convenient and quite clean But But Why do the mangement dish out old much used towels some of which are thorn Why they keep a broken waterfall type showerhead If the magnifying glass was stolen or broke down if not replacing it at least they should remove the bar holding that glass Arriving to the room late at night revealed that 2 light bulbs out of 3 over the desk were burnt The single receptionist had no spare bulbs We managed Did we have a choice But Again but The aircondtioner had no gaz so instead of cooling the room over 27C hot air was coming out of the vents and we had to shut it down In the morning we were promised that it will be fixed But it was not So we enjoyed another warm night Can one imagine a hotel room with no information whatsoever about the services of the hotel what to do some tourism material Besides a tiny note with one word in Dutch and a drawing of Non Smoking there was nothing Luckily on the telephone one could see the name of the hotel Savoy otherwise one would not know in which hotel he she stays What a pity Room Tip Higher floors if at all and one has to be insesitive to smell of smoking

This was supposed to be a 4 hotel The facilities were not great The room was not very clean the carpet was dirty and there was foam sticking out of the walls

Wifi was terrible

This hotel is rated as 4 star but should be 2 star or less Terrible choice and I feel some part deceived as I paid somewhere north of EUR 180 for the night there I do not recommend this hotel Here are some points 1 My room was not clean or at least it felt and looked unclean There were coins on the floor when I arrived and they stayed there the whole trip 2 Towels in the bathroom had dirt spots on them they were also worn and torn The bathroom had a large window in the shower towards the street and beneath the window there was a rusty radiator it did not add to the hygiene level of the room 3 Lights were hanging loose on the fasteners above the bed I was just waiting to get them falling in my head 4 The air condition unit started some loud drumming at 100 decibels or could be even more in the mid night Not able to sleep I complained but the hotel was fully booked and nothing the staff could do When the radiator finally got quiet I ensured it was off for the rest of the stay 5 The bed was a foam rubber mattress far too soft for any regular sized 80 kg weight man to sleep in 6 There was not an option to ask for privacy as no placards signs were available to hang on the door 7 No coffee or any beverages available in the room 8 The TV had only regular TV broadcast stations in bad quality with bad pixels no cable or any HD broadcasting not that I would have enjoyed it in the soft foam mattress bed in the unclean room This hotel is rated as 4 star but that is extremely overrated in my opinion Should be closer to 2 star or even less