Park Plaza County Hall London

The reception staff Claudio especially was excellent Very attentive and kind

At 11 at night are bathroom ended up flooded because of a drain issue Somehow the cleaning staff managed to overlook a plastic cup clogging the drain My belief is then that there s no way they cleaned the shower before we arrived Absolutely disgusting

We love the Park Plaza County Hall because it is so convenient to everything London It is close to Parliament Westminster Abbey and the Eye We love the close pubs and restaurants The train station is two blocks away

Staff was very helpful Restaurant offered great food Excellent location walking distance to Waterloo station and several landmarks

Large queues for breakfast Room was very crammed booked a room for 2 adults and 2 children no space to go in with a pushchair Not enough lifts to cater for guests at times it took us 10 minutes to go down to the lobby restaurant

Staff were lovely hotel was beautiful upgraded to a better room free of charge superb location and views delicious cooked breakfast

N A

Location only

No mobile network so you cant make or receive call Expensive for room that has a horrible view

Nearest to the tube station Within walking distance to the places of the interest

Nil

The kitchenette in the room is just the thing a family needs The view of London Eye is great The staff is quite responsive to all needs This includes everyone from front desk restaurant housekeeping and concierge They were very courteous and helpful to us The breakfast is very good too A lot of variety The hotel location is the best part Very close to the Waterloo station A number of trains to places outside of London originate terminate here Couple of bus stops are also nearby Westminster bridge London Eye and other tourist attractions on the river bank are just a short walk The county hall area has a few decent restaurants a starbucks and a convenience store The booking com offer of free entry tickets to various attractions saved us a lot of money It is a very good offer

There is nothing significant to dislike As a way to improve they should provide the following two things especially for families with little kids liquid handwash in the bathroom bottled drinking water because the tap water may not be suitable for young children most hotels around the world in this price range do not charge for water for kids

So handy for the sights and studio room perfect for 3

Breakfast room gets very busy weekends

The staff was really friendly and helped me in every way possible Also my room was clean and the location of the hotel couldn t have been better

large lines for breakfast and poor quality outdated and small TV in room hotel lifts take a long time at peak times