Garden

great location and small but convenient room wifi was ok

breakfast is pretty basic

First time we had a better room This one was archaic and not that clean Bit disappointing for a 5

Great location for visiting the British Museum

Amazing location and wonderfully helpful staff

a bit pricey but it well worth it for people traveling in groups

Welcoming staff and a friendly feel Great cocktails in Bertie s Bar

Nothing

The team they have are very friendly and they have a warm welcomming and they are very helpful

They don t have a fridg

Delicious breakfast The bed was very comfortable Perfect location for turist trip

Great that free bicycles were available Still the maintenance of the bicycles could be better e g pedals were somehow wristed and it made bicyclibg a bit uncomfortable

Location

Room size needed to upgrade to executive

Great location friendly staff good breakfast

Room slightly worn but comfy bed

Fantastic location in the heart of Chelsea but on the quietest street A small group of houses converted to a non stuffy 5 star hotel I was given a very large completely renovated room and think I scored a great price here Espresso maker in the room beautiful bath Spotless Thick towels turn down service quiet Great decor It was warm in London and the air conditioning was awesome cool quiet and didn t freeze you out Short walk to the tube Never used the common rooms or restaurant bar etc but they all looked cozy and high tea looked delicious from what I could tell Very friendly staff Will stay here again

I believe they are renovating the whole hotel the common stairs need a bit of the magic they ve dome with the rooms