Executive

The room was clean had a modern decor and the facilities were good including a free and working wifi The staff were very friendly and very helpful Great location if you re taking heathow express to and from central London Short walk to Hyde park My room was very quiet

The single room was indeed quite small

No parking at hotel

Staff kept trying to find solutions of the alots of problems about hotel rooms

Room was too small and uncomfartable

Really enjoyed our staying The Staff was nice and Gabriel was really amazing and helped us plan our stay The view was also beautiful Overall we really loved the atmosphere and everything

Nice clean

Room was small and there was a noisy generator going on all night and morning

No reaction by personnell after repeated call loud heating vents and pumps outside window of first room afetr much ado Change to second room same Thing It is London so some noise is inevitable but noise like sleeping in a machine room is a bit much

Did not like that reception was in a different building It was poorly signposted

Staff was excellent curtious very helpfull and attentive

Really no down side for the price

Room was clean bed comfortable

Employees rude

On arrival had to ask to change rooms as could hear the other guests next door on the toilet had to argue with unhelpfull reception staff for about an hour Never again