Touring

fabulous breakfast and amazingly quiet

Wooden floors

We requested 3 separate beds and they were excellent Breakfast was very nice and staff were very helpful

We ate one dinner in the restaurant dining room We had a drink and the complimentary appetizers in the bar that we appreciated The restaurant menu we thought was limited and we were disappointed with our burgers Service was fine but the food quality was not to our expectation

Rooms were quiet

Gave us a handicapped room with shower with no curtain

The staff was very courteous and helpful They even upgraded us to a junior suite The hotel is about 15 minutes walk to Milan central station and if taking a taxi from the hotel it is under 10

The shower in the bathroom was very hot and for some reason we were not able to reduce the temperature

Location was really good in a quite area but still close to restaurants and walking distance to main sights and metro station Staff was very friendly and willing to help definitevely a highlight for this hotel

Room was pretty small

We were denied to get a room on our first night in NH said some electricity problems but i guess it was overbooking and we were hosted by a more far distant NH hotel neverthess the hotel did its best to let us forget this unfortunate start and we are grateful for it

Staff Location and the beer was fantastic

As a Vegan I d like to see more options on the breakfast

We were given upper floor on our request to give us the room with the panoramic view and change the previous room which views durty stairs and roof The new room at the upper floor was uncomfortable Although we were arranged to see the room before giving us that room however we would have expected that we were warned that it was mansard actually and during hot daytime it gets very hot It was so hot in the room that air conditioner could not cool the room Although we told that we are elderly having high blood pressure In addition we were confused with the so called double room with single use room I payed for this double room but in order to register my husband I was requested to pay additional fee for him If I pay for the double room doesn t that mean one person could be registered for free Why additional fee to register him her for the double room which was already payed This was really annoying

The kids loved the breakfast buffet as it offered a lot of variety Staff were very pleasant and very helpful

The air conditioning in the room could have been much better like the sound of pouring rain at night The room views were not that great but room facilities were good Not all rooms had a kettle though