Rainers Hotel Vienna

Nice people

Not the best rooms

Location very close to metro and train The room was clean and confortable

The reception always had trainees they wanted to help but didn t have all the needed information Not many things to do or places to eat in the neighbourhood

All things in the room are good

I don t know what s wrong with the front office only point the 2 men whom work in the morning such bad face for me without any smile which made me feel so bad to this hotel in the beginning

The location

The staff from the reception where very unprofesional The room I first received had a broken bed

The breakfast was fantastic

The five ten minute walk from the tram station to the hotel was through a road quiet and a bit isolated it isn t ver far ftom the centre though

Danielle at reception was fantastic very helpful and very willing to help us

Location was central but getting to the hotel from public transport was not easy to navigate

Room was really clean and big as I was expecting

The room was clean and spacious The housekeeping team is great The tram was 3 minutes walk from the hotel It takes 15 min to get to West banhoef

During the luggage storing i would have liked if they could tag my suite case instead of just putting all luggage with no mark Its just feel safer And as a four star hotel that should be a basic service

Satisfying breakfast helpful staff

Our very short but happy stay in the hotel began with the pleasant reception staff Our room was quiet very spacious and well equipped with a bar fridge and safe and all the necessary amenities The linen and towels were fresh and crisp and the bed was extremely comfortable There was a gym and a bar and although we didn t have breakfast the buffet looked delicious There was a supermarket next door which could be useful The hotel is a pleasant 40 minute walk from the Old Town centre but you can also easily catch the team We certainly recommend this hotel

We liked it all