International

The price compared well with other hotels in the area

The fact that wifi is not complementary Also I asked if I could check out 1 hour later and they asked for extra 10 GBP Short sighted when they see me in their hotel every other week

Great views of the city

Hotel Parking was extremely expensive When ordering room service I requested to swap topping on pizza and was told it couldn t be done Not particularly friendly

The breakfast was delicious

The bed was not that comfortable

Staff very helpful and attentive Room had good facilities

Room keys didn t work well resulting in several trips back to reception Surprised that there were no complimentary bottles of water provided in the room

Ideal for Canary Wharf

Rooms and lobby a bit tired

generally the staff were helpful

hotel is tired and needs a facelift towels were not what expected for the price too much emphasis on getting the money rather than the service

Really good shower

Room a little small but hey this is London

Complimentary Water in room Free wifi in room

Lifts are poor and one didnt work

Hard beds and room stuffy and no biscuits and no welcoming pack with hotel info