Royal

When you first arrive the main reception and entrance hall is gorgeous The staff all very nice and friendly

Very very small rooms A bit like sleeping in a cupboard It was all very comfy but very cramped

Everything was very clean and staff very helpful

Breakfast could of been warmer

The friendly staff and how they made everything easy

I have requested through booking com to have twin beds in one of the rooms we booked but it wasn t given to us until NEXT day However the polite reception employees tried resolving it

location

the room was undergraund

At the reception there was a male person who was very good and helpfull he was the person who we cold trust He really knew things and had a long experience

We arrived to London at 9 00 am and we were supposed to have our room at 2 oo m Therooms were not ready and they gave us something else

Location breakfast staff

Privacy in the room while staying with family is bad The showering and toilet areas is not completely invisible from the bed room there are obvious gaps in the glass door separating the bedroom and bathroom The odour from the toilet propagates a little into the bedroom since it is not insulated properly and gaps in the door

The hotel was close to the the Arc de Triomphe and nice staffs

Cold room No soundproof room heavy blanket bed moved easily which was not good hard to control a water basin s tap if i turned on hot water just little bit it was already very very hot

Good location in a safe residential area The hotel offered subtle bus to Heathrow airport which helped me a lot because I traveled alone and was carrying a big luggage

At first a staff gave me a room on first floor that i had to walk up many stairs and through a long corridor with my big heavy luggage Luckily another lady arranged a room on ground floor for me that made me feel more comfortable

busy bustling modern with great catering facilities

nothing really

Excellent location

The bed was too hard for my wife and I Not a good sleep