Continental

We stayed 1 night as we went to see Bruno mars at the o2 they allowed us to park in there car park and stay all day the next day as we was getting the underground into London and the parking only cost 24 if u pay at the machine it costs 50 also I liked the fact you can order room service 24 7

The food was a little cold and the hot chocolate and coffee was cold they missed one bowl of cereal

The service was second to none From the welcome at the door to the team checking you in who also reffered to me by name the following day Its the little things Also the view on the 18th floor bar Incredible

Perfect location for concert at the O2 Arena Staff were exceptional

Service in the bar was a little slow

The bed was a 10 10 Ultimate comfort spacious room lovely view Very professional staff

The heating was a little issue 24c we had the heating on but it took a little too long for us to feel the heat

Friendly staff quick efficient booking in and out great breakfast Theo s restaurant amazing and he came out of the kitchen to talk to guests

It was perfect for us on a one night stay

What a wonderful experience we had at The Intercontinental The staff were extremely welcoming friendly efficient in their job roles particularly Shauna when we checked in and Pedro in The Clipper bar I booked this hotel as my husband and I were seeing a show at the o2 for his birthday the staff at the hotel went above and beyond to make my husbands special day even better by giving us a lovely corner room with river view and a delicious cake and birthday message in the room for our arrival it was such a lovely touch and we really appreciated it The location of the hotel is perfect if you re going to the o2 and really makes the experience extra special highly recommend it Thanks Intercontinental See you soon

We ran out of time

Lovely room with modern bathroom shower Large comfy bed with lovely soft pillows Had a lovely view of the Thames and the big bonus is being next door to the O2 Staff very helpful and courteous

Breakfast is a little expensive

Friendly very helpful staff Didn t get chance to use leisure facilities

Excellent Christmas buffet

Poor breakfast buffet

Nice and comfy bed amazing views staff and service was excellent

food was really pricy 18th floor sky bar slightly boring only good thing was the view looking up to canary wharf 5 charge every time you order to your room