The Grosvenor

Loved the hotel reunion bar the room

The view from the room Not great

Good location beautiful communal areas and very helpful staff

Stayed in a deluxe room As requested it was in a quiet area Sadly the room was in need of maintenance one of the sockets didn t work the bath cold tap didn t work and was coming away from the wall The lighting needs upgrading nowhere bright enough to read or put on makeup No mirrors near the sockets so difficult to do hair

Staff were very helpful and friendly made us feel very welcome Bed was very comfy and the food was fab

If you need Victoria Rail Station this is the place as you can walk straight onto the concourse The meals are filling and tasty and surprisingly not all that expensive The concierge is great for our requests even better than the railway staff

Clearing of finished room service plates from the corridor should be speedier and sometimes the room service is at about 4 30 5 pm which can be nuisance if you are preparing to go out

Nice proper British hotel Room was nice and large

A bit loud and busy on the main street and quite a bit of construction in the neighborhood

Right above train station with tanoy going till late and early morning not good

Air conditioning

We ordered steak and chips to the room which we were told would take half hour it came 1 hour and half later with no tomatoes as advertised in the menu The in room fridge was buzzing through the night and the biscuits on tea tray were open so unable to be consumed as they were soggy Apart from this the bed was comfortable and location good

Excellent hotel and good value

Room was a little noisy as faced night club which was open until 5 am but not hotels fault

Proximity to train station Almost always can I get into a room earlier than expected

Directions to some bedrooms On occasion I have been quite lost

The hotel is close to Victoria A beautiful entrance lobby that lulls the unsuspecting traveller into believing that the rest of the hotel experience will be just as beautiful

The room was appalling Forget the pictures on the website The twin room was so small you couldn t swing a cat and housed in the wing accessed via two lifts and a route march All the hallmarks of a larger room that had been split into a smaller one to sweat the asset Curtains fitted into the window recess and not the outside Result Light flooding in at any time this is a capital city hotel for goodness sake The lights never dim outside No room between the beds and very little down the sides A standard lamp in one corner that you walked into every time you walked around the beds An office chair that couldn t come out from under the desk because the foot of the bed was too close You entered the room and walked straight into the side of the wardrobe Full entry required negotiating a dog leg movement A mini fridge housed in the wardrobe that couldn t be accessed unless you opened both wardrobe doors A life expired TV An en suite so small that the sink was an arm rest when sat on the lavatory The hotel was booked because my daughter was undertaking a theatre experience in the West End and in particular the Apollo Victoria Theatre Whilst the theatre experience was wonderful this room really took the shine off What an end to a hard working day sleeping in a rabbit hutch